Monday · Cullera

AI for hospitality and retail

Bookings, costing, customer service and stock management with AI: real cases from restaurants, hotels and local shops.

Monday

Day programme

09:00–09:30
Networking
Registration and welcome coffee
Registration and welcome coffee. Hands-on session with real examples and time for questions.
09:30–10:00
Keynote
AI in hospitality: what already works in 2027
From hype to the kitchen: restaurants and hotels on the coast already saving hours every week.
Laura Martínez
10:00–10:40
Talk
How a restaurant saves 10 hours a week with AI
Costing, orders and shifts automated in a real restaurant, with numbers.
Toni Esteve
11:00–11:50
Roundtable
Roundtable: local retail and customers who ask AI
If your customers search with ChatGPT, do you show up? Local retail in the age of generative answers.
Rosa Climent, Javier Soler, Núria Pons
11:00–12:30
WorkshopWorkshop room
Hands-on workshop: your first AI workflow
Limited spots. Bring a laptop: you'll leave with a working workflow for your business.
12:00–12:30
DemoLive
Live demo: a booking assistant in 20 minutes
We build live an assistant that books, confirms and handles cancellations.
Núria Pons
12:40–13:20
Debate
Debate: does AI take away jobs or just tasks in hospitality?
Debate: does AI take away jobs or just tasks in hospitality?. Hands-on session with real examples and time for questions.
Laura Martínez, Toni Esteve
13:30–15:00
Networking
Networking, demo area and recruiting
Exhibiting companies, product demos and one-to-one meetings.

Hospitality
Automatic costing and orders
An agent reads delivery notes, updates costings and suggests orders based on bookings.
-30% management time
Local retail
24/7 WhatsApp support
An assistant connected to the catalogue and stock that answers and books.
x2 enquiries handled

Sponsors and collaborators

The Silver and Bronze levels are designed for sponsoring a specific day, with a financial or in-kind contribution.